Frequently Asked Questions
Everything guests usually ask before booking hibachi at home, mobile hibachi catering or a private chef experience with Mobile Hibachi 4U.
Quick answers before you book
Pricing, setup, allergies, indoor cooking, payment and cancellation details are organized so guests can plan with confidence.
Plan your hibachi party with fewer back-and-forth messages
Open each answer to understand service minimums, arrival time, setup responsibilities, food allergy handling and reservation policies.
How much does your service cost?
Pricing varies by location, headcount and event details. Most parties are priced per person with a minimum. Travel fees, tax and gratuity may apply depending on the service area.
What if we have fewer than 10 people?
If the group is smaller than the standard minimum, the event may still be possible by meeting the party minimum. You still receive the food quantity covered by that minimum.
What time will the chef arrive?
The chef normally arrives shortly before the reservation time to set up the grill and begin service. Please make sure the cooking area is ready so the event can start on time.
Do you set up tables and chairs?
Mobile Hibachi 4U provides the chef, grill, food and entertainment. Guests usually provide tables, chairs, utensils, drinks and place settings unless a separate rental option is arranged.
Can you cook indoors?
Indoor cooking may be possible depending on ventilation, layout and safety requirements. Smoke detectors, sprinklers, flooring, ceiling height and property rules should be considered before booking.
Do you cook with nuts or sesame products?
The standard food does not contain nuts or sesame products, but guests should notify the booking team about any allergy or dietary concern before the event.
Can you accommodate gluten-free guests?
Gluten-free requests can often be accommodated. Guests may provide gluten-free soy sauce or ask the booking team whether the chef can bring it for the party.
What if someone does not eat meat?
Vegetarian and vegan guests can usually select tofu and extra vegetables. Tell the booking team early so the chef can prepare accordingly.
Can customers provide their own proteins?
Outside proteins are not prepared because of food safety, insurance and pricing requirements.
How can I make a reservation?
Use the online booking system, choose your location, guest count, date and time. For larger parties, contact the team so the right number of chefs and grills can be arranged.
What are the payment methods?
The usual arrangement is deposit in advance and remaining balance on the event day. Card payment or other arrangements may require advance payment and processing fees.
What is the cancellation policy?
Cancellation terms can depend on timing and service area. The existing policy notes free cancellation when made 4 days before the event and a possible fee for late cancellations within the final 2 days.
Before booking
- Know your city and event ZIP code.
- Confirm guest count and preferred time.
- Check if the space is indoor or outdoor.
Before the chef arrives
- Prepare tables, seating and utensils.
- Keep the cooking area safe and accessible.
- Review allergies with the booking team.
Need a full guide?
Use the hibachi catering guide for planning steps, space setup, menu choices and party timing.
Still have questions before booking?
Choose your location, check availability and reserve a private mobile hibachi chef for your home, vacation rental or event venue.